Q: What does 18K Gold PVD mean?
A: PVD (Physical Vapor Deposition) is a highly durable vacuum coating process that makes our 18K gold plating 10 times stronger and more resistant to wear, tarnish, and corrosion than traditional plating methods. This ensures your jewelry maintains its brilliance for years.
Q: How do I care for my freshwater pearls?
A: Freshwater pearls are naturally durable but appreciate gentle care. Wipe them with a soft, damp cloth after wearing to remove any oils or residues. Avoid harsh chemicals, perfumes, and excessive heat. While water-resistant, we recommend removing your necklace before prolonged water exposure to preserve their luster.
Q: Is the chain length adjustable?
A: Yes, both the pearl beaded chain and the snake chain are adjustable. The pearl beaded chain adjusts from 16 to 18 inches, and the snake chain adjusts from 18 to 20 inches, allowing for versatile styling.
Q: How long does shipping take from Toronto?
A: We ship from our Toronto studio within 1-2 business days. For Canada, arrival is typically 1-5 business days. For the United States, it's usually 3-7 business days. International shipping times vary, please see our detailed shipping policy for more information.