Shipping policy
Shipping Policy
DEANA-TORONTO · Last updated: April 27, 2026
At DEANA-TORONTO, all orders are carefully prepared and shipped from our Toronto studio.
Contents
1. Processing Time
- Orders are processed within 1–2 business days
- You will receive a tracking email once your order is shipped
- Always Free shipping
2. Shipping & Delivery
| Region | Carriers | Tracking | Estimated Delivery |
|---|---|---|---|
| 🇨🇦 Canada | Intelcom, Canada Post, and other partners | Included | 1–6 business days |
| 🇺🇸 United States | USPS and regional partners | Included | 2–8 business days |
| 🇪🇺 Europe & 🇬🇧 UK | PostNL | Included | 4–15 business days |
Notes:
- Delivery times may vary by location
- Remote areas may take longer
- Delays may occur due to weather, customs, or carrier conditions
3. GTA & Express Options
- Express shipping is available at checkout based on your region
- Same-day delivery (GTA) — please contact us to arrange
4. Tracking & Support
You will receive tracking details by email once your order ships.
If you did not receive tracking or have any questions, contact us at:
support@deanatoronto.com
5. Address Changes
Need to update your address?
- Contact us as soon as possible
- We'll try to help if the order has not been shipped
- Changes are not guaranteed after dispatch
We appreciate your support and will always do our best to ensure a smooth delivery experience.