Terms of Use
Terms of Service – DEANA TORONTO
Last updated: Feb 14, 2026
These Terms of Service (“Terms”) govern your use of the DEANA TORONTO website and any related services. By accessing our website or purchasing from our store, you agree to be bound by these Terms.
DEANA TORONTO (“we”, “our”, “us”) is an independent jewelry brand based in Toronto, Canada and operates exclusively online.
If you do not agree to these Terms, please do not use our website or services.
Overview
This website is operated by DEANA TORONTO. Throughout the site, the terms “we”, “us” and “our” refer to DEANA TORONTO. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
We reserve the right to update or modify these Terms at any time. Changes take effect upon posting to this page.
Online Store Use
By using our website, you confirm that you are at least the age of majority in your jurisdiction or that you are using the site with parental consent.
You agree not to use our products or services for any unlawful or unauthorized purpose, and you must not violate any applicable laws in your jurisdiction while using our site.
You must not transmit viruses, malicious code, or any destructive technology.
We reserve the right to refuse service to anyone for any reason at any time.
Product Information and Availability
We make every effort to display our products as accurately as possible, including product descriptions, materials, and images. However, slight variations may occur due to lighting, screen settings, and the handmade nature of our jewelry.
All products are subject to availability. We reserve the right to limit quantities, discontinue items, or update product information without prior notice.
Prices are subject to change at any time without notice.
Orders and Payment
When you place an order, you agree to provide accurate and complete information for billing and shipping. We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized activity, or inaccurate information.
All payments are processed securely through Shopify and its approved payment providers. By submitting payment information, you confirm that you are authorized to use the payment method.
Once an order is placed, it may not be possible to modify or cancel it if it has already been processed or shipped.
Shipping and Delivery
We ship from Canada and offer domestic and international shipping. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control.
Customers are responsible for ensuring that shipping addresses are accurate at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.
International customers may be responsible for customs duties, taxes, or import fees required by their country.
Returns, Exchanges, and Refunds
Our return and exchange policies are outlined separately on our website and form part of these Terms. By placing an order, you agree to those policies.
We reserve the right to refuse returns that do not meet our policy requirements or show signs of wear, misuse, or damage.
Refunds are issued to the original payment method once returned items are received and inspected.
Intellectual Property
All content on this website, including images, product designs, text, graphics, logos, and branding, is the property of DEANA TORONTO and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, copy, or use our content without prior written permission.
User Comments and Submissions
If you send us feedback, reviews, or messages, you agree that we may use them for customer service, marketing, or operational purposes. We will not publish personal information without consent.
You agree not to submit unlawful, abusive, or misleading content.
We reserve the right to remove or edit content at our discretion.
Marketing Communications
By subscribing to our emails or SMS updates, you agree to receive communications related to your orders and promotional messages about our products.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link. You may opt out of SMS messages by following the opt-out instructions in the message.
Third-Party Tools and Services
Our website may use third-party tools and services, including Shopify, payment processors, shipping carriers, and marketing platforms. We are not responsible for the practices or policies of these third parties.
Your use of third-party services may be subject to their own terms and conditions.
Limitation of Liability
To the fullest extent permitted by law, DEANA TORONTO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product purchased.
Products are provided “as is” without warranties beyond those required by law.
Indemnification
You agree to indemnify and hold DEANA TORONTO harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms.
Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada. Any disputes shall be resolved in the courts of Ontario, Canada.
Changes to Terms
We reserve the right to update these Terms at any time. It is your responsibility to review this page periodically. Continued use of our website constitutes acceptance of any changes.
Contact Information
For questions regarding these Terms, please contact:
DEANA TORONTO
Toronto, Canada
Email: support@deanatoronto.com