物流政策

Shipping Policy

DEANA-TORONTO · Last updated: April 27, 2026

At DEANA-TORONTO, all orders are carefully prepared and shipped from our Toronto studio.

1. Processing Time

  • Orders are processed within 1–2 business days
  • You will receive a tracking email once your order is shipped
  • Always Free shipping

2. Shipping & Delivery

Region Carriers Tracking Estimated Delivery
🇨🇦 Canada Intelcom, Canada Post, and other partners Included 1–6 business days
🇺🇸 United States USPS and regional partners Included 2–8 business days
🇪🇺 Europe & 🇬🇧 UK PostNL Included 4–15 business days

Notes:

  • Delivery times may vary by location
  • Remote areas may take longer
  • Delays may occur due to weather, customs, or carrier conditions

3. GTA & Express Options

  • Express shipping is available at checkout based on your region
  • Same-day delivery (GTA) — please contact us to arrange

4. Tracking & Support

You will receive tracking details by email once your order ships.

If you did not receive tracking or have any questions, contact us at:
support@deanatoronto.com

5. Address Changes

Need to update your address?

  • Contact us as soon as possible
  • We'll try to help if the order has not been shipped
  • Changes are not guaranteed after dispatch

We appreciate your support and will always do our best to ensure a smooth delivery experience.